Elegance Essence Dress

Standard Shipping: Orders typically arrive within 5-7 business days. We ship from our warehouse Monday through Friday.

Shipping Costs: Shipping is calculated at checkout based on your location and order weight. Free shipping is available on orders over $100.

Delivery Expectations: Once your order ships, you'll receive a tracking number via email. Most deliveries occur within the estimated timeframe, though weather and carrier delays may occasionally apply. Packages are delivered to your specified address during standard business hours.

International Shipping: We offer international shipping to select countries. International orders typically take 10-21 business days and may be subject to customs duties.

Return Timeframe: We offer a 30-day return window from the date of purchase. Items must be returned in their original condition with all tags attached and packaging intact.

Return Conditions: Items are eligible for return if they are unworn, unwashed, and in resalable condition. Swimwear must have the hygiene strip intact. Items showing signs of wear, damage, or alterations are not eligible for return.

How to Initiate a Return: Contact our customer service team at support@coconutcoast.com with your order number and reason for return. We'll provide you with a prepaid shipping label and return instructions.

Refund Process: Once we receive and inspect your return, refunds are processed within 5-7 business days. Refunds are issued to your original payment method. Please allow an additional 3-5 business days for the credit to appear in your account.

Shipping Costs: Return shipping is free for defective items. For other returns, customers may cover return shipping costs, or we can deduct the cost from the refund amount.

Exchanges: Prefer a different size or color? We offer free exchanges within 30 days of purchase. Simply include an exchange request with your return.